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    Research Service

    Before carrying out a research enquiry, the Museum asks for a donation to our funds to cover the cost of staff resource. An minimum donation of £22 will be asked for, payable upon submission of your enquiry. This donation is non-refundable, even if we cannot answer your query. To submit this donation by PayPal, please add ‘Research Service’ to your basket. You will need to fill in the following enquiry form.

    Research Enquiry

    Form for a research enquiry
    • Client's name and title
    • Date enquiry submitted
    • Please tell us the best way to contact you
    • Please estimate if not known
    • Rank if known
    • Please enter ANY and ALL numbers you have for the subject
    • Please tell us which regiment(s) the subject served in.
    • Please estimate if not known
    • If known
      How did the SUBJECT leave service?
    • Enter any information not mentioned above
    • Tell us what you want to know...

    If you wish to pay by cheque and submit a paper form, please print off the following SRM Research Enquiry Form
    and send a cheque for £22, made payable to Soldiers of Shropshire Museum, to:

    Soldiers Of Shropshire Museum – Research
    Shrewsbury Castle
    Castle Gates
    SY1 2AT

    Please allow up to 8 weeks for research to be conducted: We have a small but dedicated team of research volunteers working hard but also have a backlog to work through.

    Research Facilities:
    The Museum has a Research desk, with Regimental histories etc. freely available for use. Printed histories, journals and other documents are also available to researchers by prior arrangement.

    The Museum’s archives and photo collections are limited but may be searched by prior arrangement. Looking through our archive is time-consuming so please do plan well in advance. We need at least 21 days’ notice for research visits – please call 01743 358516 to book. Visits of this nature are free, but we welcome a donation. Please note, we expect you to be able to carry out your research unaided, but can arrange to have a volunteer help you so please ask at the time of booking if you need this.
    Many of the Museum’s formal archives (e.g. War Diaries) are now housed in the nearby Shropshire Archives, on Castle Gates and are available for inspection there.
    They are catalogued on a CALM database and are also available online via Access2Archives.

    Tracing a soldier:
    In common with other regimental Museums, we hold no personal service records of soldiers of any era, but we can help in accessing records pre 1920 for a fee.

    Pre 1913

    Soldier’s Documents (WO97s) are held only in The National Archives at Kew. These are available online for a fee via, though only a fraction now survive.


    Service records for the First World War are held at the National Archives at Kew. Service records, medal awards and pension records between these years can be accessed through There are also online registers for the Silver War Badge.

    Please note that apart from the medal records (which are more or less complete) only about 20% of the records survived the bombings of the Second World War.

    Post 1921

    Records for soldiers discharged after c.1921 are retained in Ministry of Defence archives. To request a service record of a deceased relative please visit

    Only next of kin may apply for copies.

    Write to:
    Army Personnel Centre
    Historic Disclosures
    Mailpoint 555
    Kentigern House
    65 Brown St
    G2 8EX

    For information on medals issued to any soldier in any era please contact:

    MOD Medal Office
    Innsworth House
    Imjim Barracks
    GL3 1HW



    We are Soldiers of Shropshire

    Follow the evolution over 300 years of the British Army by visiting the Soldiers of Shropshire Museum at Shrewsbury Castle . We have a wide variety of family friendly activities , a fantastic evening lecture series and hold a spectacular collection of uniforms, weapons, medals and silverware.

    We are partnered with Shropshire Archives to provide researchers with both online archive search and soldier records for family history research.

    We have an excellent, comprehensive gift shop online and at the Castle selling a wide variety of unique gifts.

    Soldiers of Shropshire Museum is thrilled to announce that we will re-open on Saturday 25th July after four months’ of closure.

    We ask that you are patient when queuing to visit, and in navigating the one-way visitor flow. We also recommend bringing contactless payment methods, and your face coverings (in anticipation of changing guidance for wearing face coverings in Museums). See the ‘Plan your Visit’ section for more details.

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